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Unstaking Problem


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Hello I have a problem with unstaking for user @mihaiemanuels :

 

I have unstaked from elrond wallet since 22March and the tokens still haven't arrived in my wallet.

I was patient for 10 days because I have read that this is how much it would take for the funds to arrive but now I'm on the 11th day and still no news.

I'm getting irritated because it is quite a large sum of money...

 

Please investigate, I have received staking rewards but not the whole sum staked

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  • Elrond Team
On 4/3/2021 at 8:39 AM, Mihai Sararu said:

Hello I have a problem with unstaking for user @mihaiemanuels :

 

I have unstaked from elrond wallet since 22March and the tokens still haven't arrived in my wallet.

I was patient for 10 days because I have read that this is how much it would take for the funds to arrive but now I'm on the 11th day and still no news.

I'm getting irritated because it is quite a large sum of money...

 

Please investigate, I have received staking rewards but not the whole sum staked

Hi Mihai,

After unstake and waiting period ends, there is a button for *finalize withdrawal* and the egld will be immediately (seconds) available in your wallet.

Regards,

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I have the same problem for user @terminus1973. I try to finalize operation but a message is telling me I have 0 egold even in my wallet the info shown is that entire amount is staked. I was stake with Sikka.

what can I do?

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