Alexandru Busuioc 0 Posted February 15 Share Posted February 15 Hello, I've sent some EGLD to a wrong address. The intended action was to send the EGLD back to the wallet they came from (mine, on an exchange), but it turns out the address I received the EGLD from was not mine, but a ... smart contract/validator one? Anyway, is there a way to recover the EGLD? Or a way to contact the wallet owner? Here's the transaction info. https://explorer.elrond.com/transactions/eb8139d283c92f84e7d761256c47eb33a6d57c4175199a4fc98ef619716e5cca Thanks, Alex Quote Link to post Share on other sites
Elrond Team Adrian Dobrita 23 Posted February 15 Elrond Team Share Posted February 15 4 hours ago, Alexandru Busuioc said: Hello, I've sent some EGLD to a wrong address. The intended action was to send the EGLD back to the wallet they came from (mine, on an exchange), but it turns out the address I received the EGLD from was not mine, but a ... smart contract/validator one? Anyway, is there a way to recover the EGLD? Or a way to contact the wallet owner? Here's the transaction info. https://explorer.elrond.com/transactions/eb8139d283c92f84e7d761256c47eb33a6d57c4175199a4fc98ef619716e5cca Thanks, Alex If you did a withdraw from an exchange and you sent back to the same address you received from, the address should be under the exchange control. You need then to open an issue with the exchange you used and give them the transaction details. Quote Link to post Share on other sites
Russell 0 Posted March 3 Share Posted March 3 I just tried to send EGDL from the Maiar wallet for the 1st time and as i went through the steps i was expecting to have to enter an address but after pressing next or send, it was sent without me even entering an address. How can it do this? How did it choose what address to use? I have the address details but how to I found out who it is an get it back? The address starts with erd... Quote Link to post Share on other sites
Elrond Team Adrian Dobrita 23 Posted March 3 Elrond Team Share Posted March 3 1 hour ago, Russell said: I just tried to send EGDL from the Maiar wallet for the 1st time and as i went through the steps i was expecting to have to enter an address but after pressing next or send, it was sent without me even entering an address. How can it do this? How did it choose what address to use? I have the address details but how to I found out who it is an get it back? The address starts with erd... If you selected one of your contacts that has Maiar installed and then chosen send from the contact page, then the egld was sent to that contact. You can enter Maiar app, tap the question mark '?' in the top right corner, and then 'send us a message', and then describe what happened, what you tried to do, which is your address (erd....), which is the address that received the funds (erd...) and we can look into that and advice you further. Quote Link to post Share on other sites
sameeksh BN 0 Posted March 22 Share Posted March 22 I bought some egold on a different platform and sent it to maiar for staking as I was thinking of selling I sent the same egold back to the same address which it had come from yet the platform people are telling me that the address doesn't belong to them .please suggest me something what I should be doing . Quote Link to post Share on other sites
Mihai Iuga 2 Posted March 22 Share Posted March 22 Hello. You have to send an email to the platform support where you bought egold and describe what happened. Quote Link to post Share on other sites
Cryptotm141 0 Posted April 11 Share Posted April 11 On 2/15/2021 at 12:17 PM, Alexandru Busuioc said: HI Alex, how did you get on ? I've just had the same issue mate. Quote Link to post Share on other sites
Adrian Necula 0 Posted April 15 Share Posted April 15 I have made a mistake and I have sent my EGLD to the address from where I bought them, in Maiar platform. I need to know the steps which I need to follow in order to recover them. Quote Link to post Share on other sites
Elrond Team Adrian Dobrita 23 Posted April 27 Elrond Team Share Posted April 27 On 4/15/2021 at 2:06 PM, Adrian Necula said: I have made a mistake and I have sent my EGLD to the address from where I bought them, in Maiar platform. I need to know the steps which I need to follow in order to recover them. You will have to contact support for the platform where you bought EGLD from, e.g MoonPay or Binance, as they have access to those addresses. They will probably ask for some fee. Quote Link to post Share on other sites
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