Jump to content

Unstaking


RoTec
 Share

Recommended Posts

I un-staked my Egld on the 28 of November. I have been waiting until now to receive my Egld. Nothing happens at all. Contacting the support is no use. I have been trying to do that for almost a month now and no replay. I will never ever recommend the Mayar app to be used for staking- ITS THE WORST AN SO IS THE SUPPORT THEY OFFER !!!

Link to comment
Share on other sites

  • 1 month later...
  • Members

Hi there, thanks for reaching out to us.

There is a 10-day unbonding period to take into consideration when unstaking/undelegating. Once the 10-days unstaking period is over, you can finalize your withdrawal. Unfortunately, due to a high number of requests received during that period of time our support response time has increased significantly. 
We want you to know that we're sorry for the delay and for any inconvenience caused.

Your feedback is very important to us and we already took actions -> we've expanded our support team and no delays should occur in the future 💪

Thanks again for your support and for your patience. We appreciate it.

Take care,

Paul.

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

×
×
  • Create New...