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Wanted to take back from staking pools but EGLD disappeared! HELP


Fabien
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Hello,

I had more than 11 egld in staking. Around 2 weeks ago, I unstake them. This morning I wanted to take them back in my wallet. Transactions ok  but no more EGLD anywhere.

What can I do?? 

Thanks in advance for helping, it is a big amount of money for me

 

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  • Elrond Team
5 minutes ago, Fabien said:

Hello,

I had more than 11 egld in staking. Around 2 weeks ago, I unstake them. This morning I wanted to take them back in my wallet. Transactions ok  but no more EGLD anywhere.

What can I do?? 

Thanks in advance for helping, it is a big amount of money for me

 

Hi Fabien, please contact support team on help.elrond.com (bottom right corner there's a button for chatting with support - pass over the chat bot questions, and then give the support team the info so they can check (your erd1..... address, etc) )

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