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Vali Costachioiu

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  1. Hi there! For more details regarding the transaction please open a support ticket with our payment processor Ramp as they should be able to provide additional information and explain what is happening. You can contact them here https://support.ramp.network/en/. Unfortunately as we are unable to process the payments ourselves and outsource this to 3rd parties, we don't have any details regarding the transactions and processing times can vary based on many factors. It is best to speak directly with them. All the best! :)
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